This site is owned and maintained by Main Street Tobacco Co. P O Box 4044, Pocatello, Idaho 83205. Go to the Contact Us page to e-mail any questions or comments. If you feel more comfortable ordering by phone call 208-406-3005.
Age
Our policy is to make sales
to only those over age
21. We sell only pipe
smoking tobacco,
smoking
tobacco pipes and accessories.
We do not offer cigarettes,
chewing tobacco or roll your own.
Making A Purchase
Browse our product pages, and click on the 'Add to Cart' button to put them
into the shopping cart. At any time you can see what you have selected by clicking
on the 'View Cart' button. After you have finished your selection, click on
'Checkout' or 'View Cart' and you will be asked for a few details that we need
to be able to satisfy the order.
We accept Visa, Discover and American Express, Master Card credit cards.
We also accept money orders.
You may send your credit card information via phone or over the Internet. We use state of the art encryption on a 'Secure' site to protect your credit card information (see below).
Shipping And Handling
We offer shipping to the United
States and its territories
only by US Postal Mail or UPS.
At the present time we do not
ship to Canada or other foreign
countries. Shipping charges are
determined by the amount of
the order. Go to the Shipping page.
Delivery Schedule
We send your order as soon as practical. .
Backorders
Backordered items are not charged until they are shipped.
If your item is not in stock, we will back order for you. We will contact you
if your order will need to be delayed for more than a few days. Of course,
with any back order item, we can not make any guarantees that the item continues
to be available. If any item you order has become unavailable, we will not
substitute without your prior approval.
Tax Charges
Our business is operated from Idaho. All orders which are to be shipped within
Idaho will automatically show sales tax which is figured at 6.0%. If you
are located outside of Idaho and any sales taxes are applicable to your purchase,
the tax amounts will be charged to you as a condition to shipment. All other
orders are sales tax free.
Credit
Card Security & Privacy
Our servers protect your information, once received, with the use of advanced
encryption and firewall technology. We take reasonable and industry-standard
precautions to ensure that your personal information, including credit card
data, is safe within our system. All credit card numbers are encrypted in
communications when your order is placed. They are only decrypted after they
reach our server computer. All credit card transactions and order fulfillments
are handled by reputable third-party banking and distribution institutions.
Rest assured, we will take reasonable, industry-standard steps to maintain
security.
Cookies
Cookies are used on our website. The cookies are used only to keep track of
the contents of your shopping cart once you have selected an item and to
track your use of our site. This enables us to check-out your orders and
to track user viewing in order to better serve you and provide more helpful
and beneficial services and product offerings. We do not extract any individual-specific
information from your computer, unless you choose to voluntarily communicate
the information to us.
For our marketing purposes, we may use your customer information, but not your credit card data, to compile statistical and cumulative and summary sales information. Your personal information may be shared with third party partners that we have determined have products and services that may be of interest to our customers.
Return Policy
We will always accept return of any of our products that are damaged in shipping.
We will also gladly accept the return of any of our products for any other
reason, so long as the returned products have not been used, altered, damaged,
or changed in anyway whatsoever. In order to make a return to us, you should
merely contact us via email at marketing@outwesttobacco.com or phone us at
1-208-478-2137 with identification of the item you purchased and wish to return
and the date you purchased it, and state some reason for the return. As soon
as we get the item and it passes our inspection to ensure that the item has
not been used, altered, damaged or changed, then, we will credit your credit
card in the amount previously charged and collected for the item. Please note
that we do not cover the cost of return shipping and you bear the risk of any
damage or loss prior to our receipt of the returned item.
No Relationship or Endorsement
The suppliers to us of the products purchasable by you through this website
are not recommended or endorsed by us and shall not be deemed so. Further,
we do not have or assume any liability or responsibility, whatsoever, to
anyone, for any such products or for any information or related matters stated
on or obtained through this website as to the products or otherwise supplied
to you with the products. You assume all risk of your use of any products
you purchase here. The respective suppliers of the products accessible from
or obtained through this website are independent of and have no relationship
of partner, joint venturer, agent, principal, or other relationship or association
with the website owner and operators.
If you need to reach us, please email us at marketing@outwesttobacco.com. If you would like to reach us by telephone you can call us at 1-208-406-3005.